Refund Policy

1. Refund Process

To request a refund for Edge Light Pro, please contact our support team at amal@edgelightextension.com. We may require additional details to verify your purchase and process the refund.

Please include your order number or the email address used for the purchase in your refund request to help us process it quickly.

2. No Questions Asked

We understand that circumstances may change, and you may decide that Edge Light Pro does not meet your needs. Therefore, we provide a no questions asked refund policy within the specified refund period.

Whether you encountered technical difficulties or simply changed your mind, we respect your decision and will process the refund promptly.

3. Refund Amount

If you are eligible for a refund according to this policy, we will refund the full amount you paid for Edge Light Pro. Please note that any additional charges, such as taxes or transaction fees imposed by your payment provider, may not be refundable.

4. Refund Method

Refunds will be processed through Dodo Payments, our payment processor, using the original payment method used for the purchase. It may take several business days for the refunded amount to appear in your account, depending on your financial institution's processing times.

Typical refund processing times:

• Credit/Debit Cards: 5-10 business days
• PayPal: 3-5 business days
• Other payment methods: May vary

5. Termination of Access

Upon processing the refund for Edge Light Pro, you will lose access to the premium features provided by Edge Light Pro.

You will continue to have access to the free version of Edge Light, with access to all features available in the free plan.

6. Free Version

As Edge Light offers a free version with no purchase required, refunds apply only to Edge Light Pro purchases. The free version can be used indefinitely without any payment or commitment.

7. Technical Issues

If you are experiencing technical issues with Edge Light Pro, we encourage you to contact our support team at amal@edgelightextension.com before requesting a refund. We are committed to resolving any technical problems and ensuring the product works as expected.

Our support team is available to help with:

• Installation and setup issues
• License activation problems
• Browser compatibility questions
• Feature usage and configuration

8. Modifications to the Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective upon posting the revised policy on our website or notifying you by email or other means of communication.

9. Contact Us

If you have any questions or concerns regarding this Refund Policy or our refund process, please contact us at amal@edgelightextension.com. We will be happy to assist you.